Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- United States: 5–30business days
- Europe: 5–30business days
- United Arab Emirates & GCC: 7–30business days
- Other International Destinations: 7–30business days
Please note that delivery times are estimates and may vary depending on your location and customs processing.
Shipping Costs
Shipping costs are calculated at checkout. We may also offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Delays
Unexpected shipping delays may occur due to weather conditions, customs inspections, or carrier issues. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. Lumora is not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: ibrahem.ahmed83@gmail.com